Dealing with difficult situations

We may find ourselves in a difficult situation where we may have to negotiate with a person who is uncooperative, angry, and unwilling to negotiate. A situation like this is a test of one's character. It is important to detach oneself from the situation and not react. The easiest thing to do while dealing with a difficult situation or person is to react either by striking back, giving in, or breaking off the relationship. But this leads to a vicious cycle that leads to more action and reactions and the actual problem is not even addressed in this cycle and the parties remain as far from a settlement as they were in the beginning. If one does not remain detached, it is easy to get swayed by emotions and trigger off the vicious cycle of action and reaction.

Once set in motion, it is very difficult to stop the cycle. When one party feels ill-treated by other, a new set of actions may be initiated with revenge as a motive. Revenge is a cycle which only culminates when both parties emerge as losers. Hence, it is important to detach oneself from the situation before it gets out of hand, and before revenge becomes a motive.